Privacy Policy

Last updated: 8/15/2025

1. Introduction

SeekAI values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, share, and protect your data when you use SeekAI services.

By using SeekAI, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using our services.

2. Information We Collect

We collect different types of information, including but not limited to:

Personal Information: Name, email, phone number, and other details you provide during registration or interactions.
Usage Data: IP address, device type, operating system, browser type, and user activity such as pages visited, time spent, and interactions.
Cookies and Tracking: We use cookies, beacons, and tracking technologies to enhance user experience and collect analytical data.
Payment Information: When you make purchases, we collect necessary payment details, which are securely processed through third-party payment gateways.
Communication Data: Any emails, chat logs, feedback, or support requests submitted to us.

3. How We Use Your Information

We use the collected data for the following purposes:

To provide, maintain, and improve SeekAI services.
To personalize user experiences and tailor recommendations.
To enhance security, detect fraud, and prevent unauthorized access.
To conduct data analytics and improve service performance.
To send service-related and promotional communications.
To comply with legal and regulatory requirements.

4. How We Share Your Information

We do not sell your personal data. However, we may share your information under specific circumstances:

With Service Providers: Trusted third-party partners that help us operate and maintain our services.
For Legal Compliance: When required by law, such as in response to legal requests, court orders, or regulatory obligations.
During Business Transfers: If SeekAI undergoes a merger, acquisition, or asset sale, user data may be transferred.
With User Consent: When you explicitly agree to share your data with external parties.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Security practices include:

Data encryption during transmission and storage.
Secure access control mechanisms.
Regular security audits and vulnerability assessments.
Strict access restrictions based on roles and privileges.

Despite our best efforts, no system is completely secure. Users are responsible for safeguarding their credentials and reporting suspicious activity.

6. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Request modifications to incorrect or incomplete data.
Deletion: Request the deletion of your personal data, subject to legal obligations.
Objection: Restrict or object to certain types of data processing.
Data Portability: Request a copy of your data in a structured format.
Withdraw Consent: Opt out of marketing and other optional data processing activities.

To exercise your rights, contact us at support@seekai.in.

7. Data Retention

We retain user data as long as necessary for service functionality, security, legal compliance, and business continuity. Once data is no longer required, it is securely deleted or anonymized.

8. Third-Party Links and Services

SeekAI may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Users should review third-party policies before interacting with them.

9. Children's Privacy

SeekAI is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware of unauthorized data collection, we will take steps to delete such information.

10. International Data Transfers

SeekAI operates globally, and your data may be transferred and stored in different countries. We ensure data protection compliance in line with applicable regulations such as GDPR.

11. Changes to This Policy

We reserve the right to update this Privacy Policy. Any changes will be communicated through notifications or updates on our website. Continued use of SeekAI after modifications constitutes acceptance.

12. Contact Us

For any privacy-related concerns, inquiries, or requests, contact us at support@seekai.in.